Ola Cabs — Extra money collected as service charge

Address:

Hyderabad, Andhra Pradesh

I have traveled 10 kms in hyd today in ola cab. I was told the charge would be 1.8x . Assuming the fare to be 180, I hired the cab and I m charged 326 rupees. The driver also has no clue why! When I call the customer care, I m told the rest after 180 is service charge. Who on earth would pay an almost equal amount as service charge. Why should I choose ola if this is the case. I would advice everybody that I know against ola! This doesn't make sense to me. The same ola cab last week did not charge anything extra. Disappointing service! Would never hire another ola