Ola Cabs — Fare

I had booked Ola cabs yesterday. My CRN No was[protected] from Bhandup to Nerul in Mumbai. Firstly the cab is not available even when you want to book three hours in advance and this is penalizing organized customers who plan their travel. So really speaking, the dream fare always remains a dream. Secondly, when the premium fare is announced, it is stated as 1.8x when you normally assume Rs 11 per km is going to be charged at Rs 19.80 per fare. What Ola does is it charges almost Rs 30.80 per fare which is 2.8x. Ola should not take gullible passengers for a ride.