Ola Cabs — Fare charged twice

Address:	400067
Website:	www.customercarenumberstatus.in/customer-care-service-number/ola-cabs-customer-care-helpline

On 26/09/16, I hv regd ola cab from malad to Prabhadevi. Whil travelling I hd recharged my ola a/c with 599 for my future rides. Later while my journey ends that time I had paid hard cash Rs.312 as fare. Later I checked my ola account from where the same amount was also debited from my ola account. Now when I checked with Priyanka Jain from customer team she was told me money will not be refund as pe company policy..I very much upset with ur this service where customer ia suffering as money loss due to company policy..Request you to kindly assist in this issue..