Ola Cabs — Fraud by levying in Peak time charges which is more than the travel cost

Address:

Chennai, Tamil Nadu

6th Jul 15- CRN97520747 Can anyone also explain what is ride time charges? we are already paying for the kms we are travelling and why the heck should we pay 1Rs per min while we are travelling in the car. I had used ola on 6th Jul 15 after a very long time and understood that ola is not anymore an affordable taxi for average middle class families. The cab had been used to travel for 30kms and whatsoever the cheating being done by saying 1.8x times peak time charges I had been charged more than what would be my actual trip cost. I had called customer care as soon as I had received my booking confirmation the person said only after bill arrives they will be able to check and comment. After the bill arrived and after paying the bill amount and called the customer care there is no proper response from the customer care supervisor, I was told that that it will take 24 to 48 hrs to get back on my queries. Though I don't have any trust that I would be given a proper response I'm writing this email after 24 hours of my complaint. Should we say 'Ola sucks' and aims at overcharging people without any ground reality.