Ola Cabs — Fraudulent deduction of payment from my account

Address:	Kolkata, West Bengal
Website:	Ola Website

Yesterday, I had booked an Ola Cab to go from Bankshall St to Thakurpukur Cancer Hospital. On my Mobile, it showed there was a car available (Swift Dezire WB 19H1933, Driver Sujay) within 5 mins. I immediately contacted Driver Sujay on his mobile number: [protected] who said he is far away near Avani Mall Shibpur and would not be available for quite sometime and advised me to do a fresh booking. He asked for the booking number which was CS[protected] as he said if he cancels the booking from his side there will be no cancellation charges and accordingly I obliged. Howvere, I was shocked to find a sms & also on my Apps saying that Rs 110/- has been deducted for a trip from Bankshall St to Bichali Ghat, Shibpur.
I would request you to take a strong action against this driver before he does the same mischief to many other people damaging the reputation of your Company & also to refund the charges.