Ola Cabs — Had to pay Rs 119 unnecessarily

Address:	Kolkata, West Bengal, 700006
Website:	www.olacabs.com

My name is Hemal Diwan and my OLA no is [protected]. I have booked OLA on 27.06.2016 from my residence Maniktala, Kolkata around 8PM to Shalimar Station for catching the train around 10PM. Firstly the cab which I booked took so long then I had to cancel that ride. Again I booked Prime as other cabs were not available. Once I got Prime it came after 10 mins and it was around 8.45 by that time. After running 1 KM the cab had some problem and the driver asked me to get down and book a new cab. So for 1 KM till Rajabazr I had to pay Rs 119. It is a waste of money. Again I booked a new cab but it was also ytaking so much of time so I had to cancel and went to station by getting a normal cab and Had to pay 300 as it was emergency situation otherwise i would have missed the train. So I would request you to refund the same in my account because of so much harassment faced because of non availability of vccab and breakdown of cab.