| Address: | Bangalore, Karnataka, 560037 |
| Website: | OLA.com |
On three occasions yestrday 3rd august, the OLA driver did not pick my call, and additionally they were unreachable for close to half hour minutes after booking. i cancelled the drive. rebooked. and after rebooking, the driver calls me for the first time, as if he just woke up
this was from marathahalli to MG road
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this happened again in the evening, from MG road to Kundalahalli
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At this time, i got the pop up saying cancellation charges of 50 will be applicable on my next drive. cancellation is because the driver is not reachable or he is not answering . Further when cancelling, there is no option to say, " driver not answering" . Cancellation is due to being made to wait, and not because we want to cancel
I was waiting for one hour between two bookings of OLA . its an harassment as the driver is smart enough not to answer the calls, till it is sufficinetly late and then u have to cancel and rebook, he earns money without an effort, and is now taxed to the customer
1. CRN[protected], evening of 3rd august from MG road, Driver name Sarvi Kopa as displayed in my phone, number is [protected] did not pick call and was unreachable in between, and hence i cancelled this pick up after 10 minutes. i was charged 50 rs. there is no option to say driver did not pick call when ticking the feedback on booking app
two more drivers whose names and numbers are not recorded, and cancellation was charged to me
2. CRN[protected] number of the driver [protected], rate as received by email is 359, driver collected 410 in cash, did not show me the reading, and i did not ask for it. i did not get an update on my mobile of money paid either
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