Ola Cabs — Harassment by OLA Cab

Address:

Pune, Maharashtra

We booked a cab on 28/01/2015 to catch a train to Pune station. We called the taxi guy as soon as we received the sms. The taxi driver said that he is on his way, but after sometime we received a sms saying your order has been upgraded now you will receive sedan car at same cost of mini can in 10 mins. Again we call sedan driver, he said he will come in 10 mins. But finally he is not come. When we call him, he informed that he will not come as it is sedan and we have to him sedan rates. Because of all this, we missed our train. We try to give complaint to OLA, but the customer care was not ready to take complaint. Also they were arrogantly telling us that if you are in so much urgency then take rickshaw. I request consumer forum to take some action against this harassment by OLA Cab. Regards, Sushant [protected]