Ola Cabs — I am complaining about false promise and money not refunded

Address:	560016
Website:	Olacabs.in

Hi .

Because of technical problems on old cabs app on my mobile . I ended up with paying cash to driver which he requested .and also noticed later that ola deducted the same amount from wallet with out any notification .after lodging a complaint they agreed it's technical issue and promised me for refund in 24 hours . But now they have sent a mail saying they can't refund .

Complain no . 29521374