Ola Cabs — I was overcharged on 13/04/16

Address:

Chennai, Tamil Nadu, 600096

I have been using ola since long time now. I used ola share for the third time today. For the first two time i just had to give the ride fare but today i had to pay the toll fare as well which i feel is being unfair and a illegal way used by the driver to make money. My ride fare is 69-70 but today i paid extra of 22 as toll fare too, but the last two rides also went through toll but i wasn't asked to pay toll. Then for what reason i was asked to pay the toll. I inquired from today's driver and he said that other drivers don't know rules. For ola share you need to pay the toll for rest ola rides the driver will pay. That clearly shows that he was trying to take the advantage of my situation as i know this area very less and also i don't know the local language here. Please provide me some help on this issue. 20 rupees per ride is a small amount but by multiple rides and multiples drivers using this technique it would pile up to a lump sum amount. Please provide some help as soon as possible. Driver name karthi r, cab number tn05ar2713, ola ride number/id osn26526965.