Address: | New Delhi, Delhi, 110034 | Website: | www.ola.com |
Yesterday, I had booked a cab with Ola under it's prime category. The driver was highly unprofessional in both receiving and dropping us. But, what happened in between the journey shocked me.
As we were going through this area 'Mangolpuri' late at night (approx 1.30 am) to reach my destination, the driver had to stop at the traffic signal. In a moment, 2 guys reached us on a scooty and started knocking the window and asked us to open it. I also noticed that the car was not locked from inside. As I suspected danger and that there was something fishy about the whole situation, I ordered the driver to move the car quickly. But, to my amazement, the guy was just observing those two guys on scooty. I repeated that he should really move as they started banging the window. And, the third time I shouted to which he started moving as the guys on scooty went for car's handle and started abusing behind.
This was really a close escape and a mishap could have clearly happened if it was a few more moments late. Anything could have happened.
I ask Ola that what do they do to handle such situations. Do they really train their employees on how to handle a situation in emergencies or in the times of danger?
Or do they just blankly hire anyone to meet their needs?
This is very serious and I seek an answer on immediate basis. Was this information helpful? |
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