Ola Cabs — Indifferent service

I had booked a ride today at 8.15am, and was informed that the cab would arrive within 12 minutes. This was OK. Later, when the driver phoned, he informed that he was at Velachery, and it would take him at least 20minutes to reach Thiruvanmiyur. When informed that I wished to go to Adyar, he said it would take him 30minutes to reach me! He suggested that I call for another cab. When I did, I was informed that the rate would be 1.4 times!! This is daylight robbery, and your drivers are no better than the notorious auto drivers of Chennai. Kindly look into this and revert. Janet Naraynen CEll no. [protected]