Ola Cabs — Irresponsible service

Address:	560095
Website:	www.olacabs.com/car-rentals/bangalore

A bitter experience I had with Ola Cabs in form of providing service(06-JUL-2016). I had a booked cab at 6:10 PM. After few minutes, driver called me for confirmation & asked for destination place. I was waiting for the cab from past15mins at the pickup point & the cab drive din't even arrive at place to pickup. He had cancelled the booking & same was informed to Ola Support to provide an alternative service they where not ready for that. I had make one more booking for same destination. Even this driver did the same accepted service & cancelled it after 15mins. When I spoke with customer support they were not ready to answer to any of the question & requested to do one more booking.

Are these service provider are play game with public wasting our valuable time and this was not the first time i had encountered this kind of issue with Ola & informed them. I din't find any improvements in there service.