Ola Cabs — Last minute cancellation

Address:

Coimbatore, Tamil Nadu

I had booked a cab for a pickup from Podanur to Sowripalayam on 22-Feb-2015 @ 9:00 PM which was confirmed. The driver calls @ 8:40 PM and says he will come by but never reaches. I finally get a cancellation message @ 9:20 PM stating that no cabs are available in the area. The customer service person then gives be 45 mins for the cab to arrive which was unacceptable. It seems that Ola is nothing but a cheap immitation o[censored]ber and nothing else. It is completely a desi product with the "chalta hai" attitude. I wish to stay away from it and paralelly seeking legal options to stop such nonse service providers.