| Address: | Mumbai City, Maharashtra, 400025 | | Website: | www.olacabs.com |
I had a horrible ride and eventually I had to get down from the booked cab farway on the different side of the city.
The shared taxi service is such a pathetic service, i am placing the complain on for thenmental agony and harassment.
I booked the cab(from Kandivali East to Chandivali Raheja Vihar) and two minutes after taking the cab i get a message saying the ride has been completed. The taxi had taken 100 mtrs and the ride was almost a 15 km drive. I asked the cab driver on this and the cab driver kept giving excuses. I tried calling on the helpline number on your bill which is[protected], however the same was unreachable.
Anyway since i had paid the cab driver and i was assured i will be dropped at destination, i kept patience. The cab driver kept going from one building to another to pick sharing passenger.
The Cab driver misled me completely saying that the passenger was to dropped enroute, however to my horror i was taken to another side of the city.
It took my one and half hour to realise that, i am being fooled. Eventually after losing patience, i asked the cab driver to drop me whereever it is, so that i can stop the agony and take my own ride home.
The shared service is a mockery and the customer complain number is crap.
The lose of time, mental agony are things which company like yours will value least in the scheme of things.
However, i will pursue this matter with rigour on social media, so that people and especially serious passengers are not fooled by cab drivers and misled by Ola as a company on Safety and sincerety. Was this information helpful? | 
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