Ola Cabs — Money not refund Rs.271

Address:

Kolkata, West Bengal, 700081

I have travelled by ola share on 29 th April. On board driver informer I have to pay cash and accordingly I have paid Rs.271 . when I got down at my destination again the same amount had been debited from my ola money account. I have made xomplain on phone nearly 6 time till date. When ever I called your representative inform me that the money will be credited to my account within 24 to 48 hours. But till date I is not credited.
I am unable to understand your commitment to your customer???