Ola Cabs — Need clarification on charges amount

Deepak Rawal D R

from Delhi, Delhi

Address:

New Delhi, Delhi, 110059

I had booked a taxi (HR56B7122) today around 7:30 A.M. and at around 7:40 A.M. the taxi arrived and we started our journey from Gurgaon (8 MARLA) to Nanhey Park, Uttam Nagar-Delhi which is around 35KM from the pickup point. At around 8:20A.M. we reached to our destination and the amount displayed INR 390.00.

My Question is How it came Rs. 390.00 when the rate is Rs. 6/KM and 40 Rs. is the starting amount and if you includes travel time then also it does not come to this.

Please update on my E-mail ID at [protected]@rediffmail.com or call me at [protected] but i need the clarification in writing.

Regards
DEEPAK RAWAL

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Jun 07, 2016

Updated by Deepak Rawal D R Dear sir,

This refer to the complaint dt. 07.06.2016 regarding invoice for my ride today and thanks for your early reply. (Your crn no.[protected]

Now i want to know that if the driver do not pay the toll tax at the barrier then h ow company can claim the same form the consumer.

In my case i understood all the things i knew that you would give me that type of answer but the mcd toll has not been paid anywhere by the driver during the journey.

Please reply.

Regards
Deepak rawal
[protected]
[protected]@rediffmail.com