Ola Cabs — Never trust "ola" & get cheated at the nick of hour!

Address:Kolkata, West Bengal, 700020

I had planned for ola cab with usual trust, so successfully booked ola cab wb07-j2944 vide crn[protected] over ola app today around 6.52am which confirmed me to pick up in 4 minutes.
I was waiting hard on the spot @7b, ganguly sarani, sreepally (forum mall), to attend eid_namaaz on time @kalighat club ground, jawaharlal nehru road. i rang the driver and asked him to come quickly at the spot near forum, but soon i got the message “cancelled” at 07:02 am after 10 minutes of my hard wait on the road! simultaneously ola intimated me vide its activated voice call that the driver has reported that i have cancelled it over phone!!! it shocked me and “killed my trust on ola booking”! such a lie and irresponsible behaviour of ola driver is highly condemnable! its very bad i will never forget it, i missed the crucial timing for there was no other taxi at the moment. later driver himself rang me and told to book ola cab afresh!!!
I shall never use “ola” again!
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DRIVER OWN CANCELLATION
I had planned for OLA Cab with usual trust, so Successfully Booked OLA Cab WB07-J2944 vide CRN[protected] over OLA app today around 6.52AM which confirmed me to pick up in 4 minutes.
I was waiting hard on the spot @7B, Ganguly SArani, Sreepally (FORUM MALL), to attend EID_NAMAAZ on time @Kalighat Club Ground, Jawaharlal Nehru Road. I rang the Driver and asked him to come quickly at the Spot near FORUM, but soon I got the message @07:18 AM saying “CANCELLED” at 07:02 AM after having 18 minutes of my hard wait on the road ! Simultaneously OLA intimated me vide its activated voice call @07:17 AM that the Driver has reported that I have Cancelled it over phone !!! It shocked me and “Killed my Trust on OLA Booking” ! Such a Lie and irresponsible behaviour of OLA Driver is highly Condemnable ! Its very bad I will never forget it, I missed the crucial timing for there was no other Taxi at the moment. Later Driver himself rang me @7:18 AM and told to Book OLA Cab afresh !!!
TRUST NEVER THE “OLA” AGAIN !

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