Ola Cabs — No Transparency in highlighting offer terms and conditions

Address:

New Delhi, Delhi

Hi, I booked my ride with Ola on 25th Feb'15. I saw from the website that there is a 50% discount if I pay through Ola Money. So, I put Rs.1000 in Ola money (for the first time). On my travel, i didn't get a discount. On calling the customer care on 26th Feb'15 in morning, I was told it's a mistake from their end and I will get my money refunded. However, when it did not happen, on calling again I was told that since "There should be a positive balance in Ola Money AT THE TIME OF BOOKING' and since I booked at 2pm and deposited money at 2.05pm(took the cab at 3pm), I was not eligible for 50% discount. It is nowhere mentioned in their terms and conditions on their website as of 26th Feb'15 @6.45pm. (http://www.olacabs.com/chaloniklo). It's just mentioned "Offer is auto-applied and applicable only when you pay with Ola money." I felt cheated as they boast of being entirely transparent but are not. Very Bad on this part. Also, I did not get any prompt of promo code while booking my first ride to avail Rs.200 off.