Ola Cabs — Non-receiplt of Cab booked

On 28th Feb I used Ola App from my mobile number to book a cab for a drop on 1st March at 2.30pm to Railway Station ( from C V Raman Nagar to Bangalore Cantt) I got a confirmation No, . CRN 64052671 confirming my booking on 28th 1.52 pm On 1st March again I got a confirmation saying that a free upgrade has been given to me and the Driver is Name is Arun ([protected]) Silver Touota Etios KA 51 A 9262 will pick me at 2.30 pm on March. I did not get any call from the driver hence I had the confirmation from Ola I gave him a call at 2.30 (the pick-up time) to find where he had parked the vehicle. To my shock he told me that he tried to call me couple of times since I did not take the call he cancelled the trip. I had no time to argue with such person who is not honest as I did not get any call from him from the his mobile. I had to rush to the railway station to catch the train for Bihar as I brother who had an operation had to go back. It gave me a lots of mental stress and I am totally disappointed with the kind of work culture Ola and his drivers has. At 6.14 pam I got a message from OLA "we will try to connect you to the driver as soon as possible. But nothing happened How can we trust your serives Rosy Varghese - Mobile [protected]