Ola Cabs — Non reporting of driver

Address:

Chennai, Tamil Nadu, 600010

I am a Chartered Accountant and Ola customer since long. I and my wife had Ola ride later booking at cochin on 2nd, January, 2016 of sedan car at 12.40 pm for evening 5.45 pm cochin airport with confirmed CRN no.[protected]. To my utter surprise no body turned up and when i called cochin Ola landline number, i was informed that no cars available. It was utter non sense on part of Ola to keep us waiting and inform that i have to make alternate arrangements. Cochin airport is at 2 hours distance. While arranging alternate transport at fag end caused missing our flights. Because of Olas deficiency of service, we have suffered mental, physical agony and financial losses. Why legal action should not be taken against Ola for such a disastrous service/