Ola Cabs — Not picked up even after telephonic confirmation

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.olacabs.com

Dear madam / sir,

I regret to inform you the incident had with 10 days ago at delhi on 10th may, 2016, opposite metro hospital, sector 11 noida left me catch my international flight at the very last moment.

The summery of incident are as follows,

1. Used ola cabs application to book my cab from metro hospital to terminal t3, igi airport around 20.00 hrs.

2. Got confirmation on my mobile no. +91-[protected] with contact details of cab driver mr mithun jha having mobile no. +91-[protected].

3. I called mr. Mithun jha at once soon after getting his contact and he assured men that he would take only 15 minutes to reach my destination to fetch me up to drop men to scheduled location.

4. I waited 30 minutes, i did not get any call so i called him again and the persons had not responded by calls, even after trying the mobile phone repeatedly, the following persons has switched off his mobile.

5. At last moment, i had to take help by my friends to catch my flight at last moment.

Please look into this matter seriously and inform me about the action the company has taken against such persons.

Thanking you,

Ashutosh mishra

Rajdeep vila, opposite metro hospital,

Sector 11, noida.