[Resolved] Ola Cabs — Not reliable

navrosh

from Hyderabad, Telangana

Address:

Visakhapatnam, Andhra Pradesh

On 7th Nov 14, at 6:19PM i made a booking for the cab thru the website of OLA cabs vide ref number: CRN 14898694, and flown to Vizag with a confidence that by 9:45PM cab will be ready. Received confirmation message and mail. After landing and coming out of the airport by 9:45PM, Surprisingly no cab. When i called up the driver, he was saying some silly reasons and asking me to make the booking request again. As it is too late in Vizag airport it has become very difficult to get another taxi and was forced to catch up some unreliable cab. This kind of service is not acceptable. And later on i have received another communication from OLA cabs saying that the trip was cancelled due to the flight delay. By this i understood the system of OLA cabs...

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Aug 14, 2020

Complaint marked as Resolved

Ola Cabs / ANI Technologies customer support has been notified about the posted complaint.

Nov 10, 2014

Updated by navrosh checkoj

Nov 10, 2014

Updated by navrosh After the complaint has been notified to the company, i have received a mail from the company informing that the mistake was origniated
from the Driver by his wrong information and further, initiated action against driver. Also they have credited my account with Rs.300/- . . Actually i wanted to inform company people that i didnt complaint this for any amount re-embursement. After so much of amount spending on Ads, customer will step in for business and one mistake of this kind will remove the confidence of dependability. Anyway it is nice to see your attempt in taking action against the Driver..