The first day of the year who cheated me and who have not keep up their words is OLA CABS. Let me explain my worst experience with them for the day. Before that I would like tell that I am not supporting any travel agents or I am not running any travels. Please see the picture which explains the charges for less than 19 kms within or less than 2 hours journey. We have booked a cab between 2.00 pm to 4.00 pm IST. The cab has travelled between velachery to mogappair east which is less than 19 kms. They have changed more than rupees 800.00 and I have called the call center which is located in Bangalore who explained me that the time we hired the cab is a peak hour. Here I would like to tell you all that today it's 1st January which is a new year so a public holiday and earlier as I mentioned it's between 2.00 to 4.00 so I don't know where the peak hours fall here and I asked the OLA call center guy about the peak hour times which he replied he doesn't know anything and top of that he said it's cab demand time. If the cab are they should not run the business during that time. He promised that some manager will call me with in 1 hour time frame that means he would have called me before 6.00 pm still I have not received the call now the time is above 9.00 pm. And another customer paid above rupees 830.00 for the same kilometres journey in the morning between central to velachery. So don't go for OLA who is a cheat cab company and I have booked the mini.
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