Address: | 201014 | Website: | ola cabs |
On 23rd june 2016 i spoke to your employee named sagar he was not able to answer my all queries then i asked him to transfer the call to the senior level he transferred my call to bharat i told my issue that the amount i had paid to driver is to high because earlier i travel to the same location through same route and that time i don't have to pay that much amount he asked me for my previous crn no which i shared with him he said there is some dispute with me and he ensure me he will take my complain on priority bases and he will arrange a call back or for sure he himself call me within 24 hours to maximum 48 hours and the amount will credited to my account. And still i am waiting for call.
My queries are:
Why they have charged me the toll charges state tax/mcd charges of rs. 200 and the total bill is rs.365 crn for the same is[protected]. Earlier i had booked a ride for the same location i don't have to pay any state tax/mcd charges of rs. 200. For your reference here is the
Crn no:[protected] i booked mini cab you can check how much amount i had paid at that time. One more crn no for the same location: crn[protected].
These people are making fool to customer. I want my money back today otherwise i will file a complaint against your company.
Regards
Bhagyashree
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