Ola Cabs — Ola cab doing fraud with customer

Address:201014
Website:ola cabs

On 23rd june 2016 i spoke to your employee named sagar he was not able to answer my all queries then i asked him to transfer the call to the senior level he transferred my call to bharat i told my issue that the amount i had paid to driver is to high because earlier i travel to the same location through same route and that time i don't have to pay that much amount he asked me for my previous crn no which i shared with him he said there is some dispute with me and he ensure me he will take my complain on priority bases and he will arrange a call back or for sure he himself call me within 24 hours to maximum 48 hours and the amount will credited to my account. And still i am waiting for call.

My queries are:

Why they have charged me the toll charges state tax/mcd charges of rs. 200 and the total bill is rs.365 crn for the same is[protected]. Earlier i had booked a ride for the same location i don't have to pay any state tax/mcd charges of rs. 200. For your reference here is the
Crn no:[protected] i booked mini cab you can check how much amount i had paid at that time. One more crn no for the same location: crn[protected].

These people are making fool to customer. I want my money back today otherwise i will file a complaint against your company.

Regards
Bhagyashree
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9457
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information