Ola Cabs — Ola cab reported and went missing

Address:

Chennai, Tamil Nadu

Dear Sir, Complaint against OLA is given below: For above booking ID I was informed over sms that I got a free upgrade and vehicle TN10 T1678 will pick me up.The driver called and reached my residence.In the mean time I had a call from another driver TN02 AF3110 and asked where he should come. I told him already a vehicle has come. Then I get a sms that you regret that the booking is cancelled and you first car was also missing from the scene. Repeated calls to his number was of no avail. From this episode, it appears to me that you have asked another driver to attend to me in the last minute and asked the earlier driver to go for some other pick up.You did not also inform me accordingly.I had to take a auto to meet my schedules. The above is highly unprofessional of your organization and does not give any feeling of trust. You have been highly opportunistic and not trust worthy.Can you explain why such a thing has been done by your team.