Ola Cabs — Ola cabs executive denied help at bangalore airport ola parking

Address:

560300

Sir,
on 12.082016 I with my mother arrived at Bangalore airport. and with view that ola cab as wellas people are very good, I reached the parking to catch one but as i was not opearting Smartphone that day, The two executive standing in Ola parking advised me that inorder to book a cab you must have a smartphone, and they denied any help from their side. is this service Ola cab is providing.

please look into it very seriously. as further i will not resort to this.