Ola Cabs — Ola d driver's has the right to cancel the cab bookings

Address:

560049

Ola drivers overtime duty & uncontrollable sleep, lost our scheduled journey

We have book an ola mini cab on 4th may 2015, scheduled pickup

On 5th may morning 5:00 am. Ola booking no. Crn23476900

Got the following sms info around 4:30 am

Driver saddam husen

Mob [protected]

Swift dzire ka53 c1181

Cab never came, at around 4:45 we gave a call to the driver, no response.

When contacted ola support team, they said that the driver cancelled the booking

How can the driver can cancel the booking?

When we called the driver to find the reason. He said he was on over duty and

Was so tired and fast fell sleep, so he could make up the scheduled ride.

As it was past 5:20 by then, we could’t arrange for other taxi or auto

Lost our scheduled journey

Never ever use ola cabs