| Address: | Bangalore, Bangalore, Karnataka, 560029 | | Website: | olacabs.com |
I am writing this complaint against one of the most popular corporations, i. E. Ola drive. I booked a self driven rental car from ola drive (Booking id[protected]. When i went to the pickup station of ola drive located on the p3 parking of forum mall, hosur road, bangalore. There was no one at the station desk. On searching for the ola executive, i saw him sleeping in a ola rental car with ignition and air conditioner on (Attaching the video that i captured). Therefore, i woke him up and asked him to deliver my rental car. During the pickup of the car, the fuel meter reading of the car was below 20%. I got the car refuelled with diesel worth rs. 400 after pickup. After driving around 60km in a traffic congested city like bangalore, the fuel meter reading indicated 25% fuel. However, the ola station executive entered 20% meter reading while dropping off my car. On presenting the bill for reimbursement of rs. 400 bearing the vehicle registration no., the ola team reimbursed me with rs. 254. If the ola executive is consuming the fuel for his convenience of sleeping in the car with ignition and air conditioner on, are we supposed to bear with the fuel consumption amount? I kindly request to take a necessary strict action towards ola drive and reimburse my remaining amount along with the compensation as applicable.
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