Ola Cabs — OLA service

Address:

411060

Hello there
My name is Prakash Gandhi, from Pune
I just want to register a complaint against Ola Cab.
I booked my ride many times and got the cab on time as well.
BUt dont know what happend with the service now, last 2-3 times when I booked my ride got a confirmation message also stating that I booked the cab and will receive the drivers call and contact number 30 minutes prior to the ride.
Havent got any info abt the drives as well as got the cab too. And when trying to call it shows that I havent booked any cab too.
Last time when I had a lot of guest at my home and I booked a cab from my place i.e Undri Jakat Naka, Pune I got a phone call from the driver stating that he was at near my point i.e nearby Kondhawa (somewhere Uppar Indiara nagar) this was happend 2-3 times.
Dont know if I booked a cab through App from A Point, How it reflect point B at drivers device.
Please check and let me know.
Even most of the time we need to catch a train or any emargency we booked a car but havent got on time, even that time we faced so many difficultied to reach our destination too.
So kindly check with you application, whether its the application bug or the device/system through which u people transfer all the customer details to the driver.

Even I need to book a cab today again... tell me how can I book and give me confirmation that I will get a cab too.
Feel free to call me on [protected] but after 6pm only.

Hoping to get the same fruitful relation in the future with you people and please resolve the issue quickly manner.

Waiting for the reply.

Thanks and Regards
Prakash Gandhi