Address: | Bangalore, Karnataka |
Hi,
Auto drivers in Bangalore do not wish to accept Ola Wallet - I loaded my wallet and yet could not use it. I had to pay in cash. I called your customer service before I discharged the auto - they wasted over 20 minutes of my time and could not help me.
Here are my problems:
1) Marketing Ola Wallet - but drivers are not trained to use it
2) Customer service is extremely inefficient
3) Do not provide wrong message to customers - we are not fools like the investors in your company
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