Ola Cabs — Overcharged

Address:Kolkata, West Bengal, 700047

I booked a cab from your company last evening at around 19.22 hrs from my residence. I requested a Mini and was immediately upgraded to a Sedan which arrived in about 5 minutes minutes.
The distance covered was less than 3 kilometres for which I was charged a whopping Rs 123. I received an SMS at 1946 pm..quoting the charges.
This was my first Ola ride &I feel totally ripped off.
I don't know how the GPS locator works for your company..but if this is how you charge your customers...their first ride will definitely be their last. As is mine. My CRN was[protected] & the car number WB23D3799.
I may well add.the driver was very polite & helpful & was as much shocked as I was. I paid him in full ofcourse...but am absolutely disappointed in your services .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9457
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information