Ola Cabs — overcharging by ola in mumbai

Address:OLA Cabs ANI Technologies, 411021

On 11/may/2019, i traveled from pune to thane (146 kms) & was charged rs. 1903. Just after reaching thane after an hour or more i booked ola cab for heading to airport (Distance not more than 27 kms). However to my shock i was charged rs. 2931 & subsequently refunded rs 853. Still i have paid rs. 2078.

When i spoke with them they said it was prime time & we show the fare before you confirm. I don't think i ever seen the rs. 2000+ figure being shown to me but i think they showed base fare that was applicable.

Under normal circumstances for this travel i pay rs 750-800. Being an suv (Ertiga) instead of sedan, an addition of rs. 250-500 can be even accepted.

This is clear case of cheating customers as we are so used to that i never expected this
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9457
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information