Ola Cabs — Paid almost 300 for 4.87 km

Address:600091
Website:www.olacabs.com

I had to take an ola cab even though there was a surge pricing of 2.6 times with my mom above 60 yrs and 10 month old baby.After the trip i had to pay Rs:292 for 4.87 km from phoenix mall to madipakkam, chennai at 10 pm.How is this fair. what are authorities doing. Can any official look into the matter.
4.87 km 17.52 min

Sedan - White Swift Dzire
Upgraded from Mini

10:04 PM Radha Mohan Street, Velacheri, Chennai, Tamil Nadu, 600042
10:21 PM 5132, 8th St, Srinivasa Nagar, Sivaprakasham Nagar, Madipakkam, Chennai
Bill Details:
Base Fare for 4 km ₹80
Distance Fare for 0.87 km
₹8.7
Ride Time Fare for 17.52 min
₹17.52
Peak Pricing 2.6x
₹169.95

Total Fare₹276.17
Service Tax (5.6%)
₹15.47
Swachh Bharat Tax (0.2%)
₹0.55
Sub Total
₹292.19
Rounding Down
-₹0.19
Total Bill
₹292

A case has to be filed in the court regarding this issue.
Was this information helpful?
No (0)
Yes (0)
Apr 18, 2017
Updated by reddyab1982
OLA is least bothered on customer complaints
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information