Ola Cabs — Paid extra amount of Peak Pricing charge (1.7x) = ₹625.67

Address:

Bangalore, Karnataka

Today we booked an ola cab from bomanahalli 26/1 Hosur road to Bengaluru airport at 5:14PM and got a drop at airport at 6:55PM . And the amount we had to pay was 1596 Rs which is too much . When we called ola cabs call center, they said they have started applying surcharge (1.7x) which ends up with extra money to pay of Rs 625.67 . So net net we paid 625.67 Extra for our Aiport drop . They says while we book it shows that we have to pay 1.7xKms extra while I didnt receive any initimation for the same, may be because they have recently started this surcharge thing .I only received notification that we have to pay approx 700Rs . They are making fool of customer for sure . If I would have known this, I would have never booked this cab . Before customer confirmation they should tell them the approx total amount which needs to be paid at the end of trip . We need our money back which we paid extra which is Rs625.67 . This is weired that we paid approx 30rs/Km to ola .