Ola Cabs — Refund of fare

Address:

Bangalore, Karnataka

This is regarding an ola cab i booked on 9th september 2015 around 10am. The actual distance to the desired destination(which was my office) was only 18km, but the driver took a completely different, longer route(33kms) inspite of me telling him not to. I was forced to leave the cab midway because of this as the driver had completely pissed me off with his behaviour. I had to take an auto to my destination from there . I paid 240 for the ola ride and 200 for the auto ride later, whereas I would have reached office in around 250 only. I spoke to the ola customer care twice and they assured that my money(240) will be refunded within 24-48hrs, but no action has been taken yet . I am highly disappointed by their incompetency and callous attitude . The CRN number for this ride was[protected] and the driver's name is Nagaraju R.