Ola Cabs — Refusal by driver

Address:

Kolkata, West Bengal

Today (9th april 2016) around 5:30 pm we booked
An ola mini. Booking number crn[protected]. Driver name : saikat. Driver contact no [protected]. When we called up the driver he asked our destination and refused to make the trip. First
Of all the destination was howrah maidan which is very much within operating area of ola. The driver sounded extremely arrogant and proudly claimed even if he is a ola registered cabbie, he can refuse any trip at his whim. When we warned him about complaining he just didn't care and asked us to do the same. This is the pathetic quality service provided by ola and they have no control over their cabbies. You guys are no different from yellow taxis run in kolkata who refuses passangers in every now and then. After this incident we booked one uber and had a hassale free journey. Would request you to intervene and take stern action against that driver otherwise we are never going to take any trip with ola.