Ola Cabs — Regarding fair prices

Address:Bangalore, Karnataka, 560064

Booked a cab to the Bangalore international airport from yelahanka new town 5th phase, from the number [protected].I booked a micro cab that charges rs 6 per km.It was during the surge hours they said that 1.6x will be charged.If this is taken into consideration the total amount comes up to 250 to 300.However on reaching the destination i had to pay rs 980!!!.The extra toll charges and a fixed amount to the airport are not specified at the time of booking the cab in the app.Nor is another message displayed stating the same.Also the driver did not care to inform about it.Kindly specify these things clearly to the customers before they make the mistake o[censored]sing your services.Also make your terms and condition clear. This incident took place on 02/05/2016.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information