Ola Cabs — Rejection of ride (service) by the driver

Address:	Kolkata, West Bengal, 700037
Website:	www.olacabs.com

I booked a cab at around 9.40 pm yesterday (15/05/2016). The gprs was showing a distance of about 6-7 minutes. But when i called this guy (Raj) having car number wb04g6135 and mobile number [protected], he said he was at a distance of some 25 minutes or so. I said i will wait. After waiting for almost 20 minutes i called him up only to hear excuses for refusing the service. When i said i will lodge a complaint with ola, he was reluctant enough to say "ok sir do it, i don't care".
I will be thinking twice before booking a cab with ola again. Not only this, i will suggest others not to take your service, if ola doesn't take serious steps against filthy actions like these. If ola is not serious about these unprofessional stuffs like these then they will be loosing customers in an infinite gp series. People have other cab options anyway in the form o[censored]ber, meru etc.