Ola Cabs — Rude drivers and irresponsive customer support

Address:	Chennai, Tamil Nadu
Website:	Www.olacabs.com

Hie this is Naveen, These days ola cabs are not even considering about the customers I booked a cab on 5 Oct in the morning as I was late to the office. I called the driver he said will come in 15 min and after half n hour I called he cancelled the trip and when I called cs they said they can't book a cab and asked to me to book another cab they don't even consider that I was late for my office. They said they will take action on the driver and said that will inform Me what action they have taken BT the same hasn't been done. The same day evening I booked another cab the driver accepted the trip and when I called him he said that he is far away but the map shows 5 min when I asked why did he accept the trip he scolded be and used abusive language, when complained the customer service said they will take action but nothing has been done not even an acknowledgement fr the complaint .the manager said I will receive an update on 6 Oct by 11 am but nothing has been done and when I called again they said it will take four days. And again in 7 October i booked an ola caband when I called the driver he says he is far away and asks me to cancel the cab and book a new one but the map shows 1 min till pickup time This time also customer service is not helpful They don't want to speak to the driver