Ola Cabs — Rude unprofessional behaviour by ola cab driver

Address:

Chennai, Tamil Nadu, 600088

I hired an ola micro yesterday at around 11 pm. No call from driver to ask pickup point. When I called, driver was not reachable. When finally he picked up the call, he very rudely denied service although the cab was within the allowed circumference of the pickup point. If he couldn't take the ride why did he even accept it in the first place? Especially frustrating at such late hours when cabs are minimal and also at peak pricing. He didn't even care to say sorry or explain his position. Just blatantly said no and went on to cancel the ride saying the customer requested to cancel the ride. I hope ola takes some stringent action against such drivers else they'll be losing a lot of customers to uber which has much better customer service.

Details of the driver and ride:

MURUGAN ([protected])

Indica TN32J9732