Ola Cabs — The driver couldn't reach on time to the drop location

Address:

Bangalore, Karnataka

My brother missed his train because of the OLA driver. First of all he booked a Ride Now Cab at 9 am on 13th Feb, 2015 the driver came in late by 10 minutes. After all of that he kept on driving slow which my brother pointed out to the driver however the driver kept on saying that he will make him reach on time. There was not much traffic too as per my brother but when I called the driver later asking why did he not reach on time? He said there was lot of traffic which is not the case. I seriously think that this driver should be educated about time sense and take appropriate action against him and penalised for that as my brother have lost all the money and foremost thing is he had to take all the pain to miss his train as he was very happy since he was visiting native after such a long time. It took 2 hrs 15 min to reach Yeshwanthpur Railway station by the driver when there was not much traffic.The driver is so irresponsible and cant just tolerate him now. Don't you think when my brother was going on telling the driver to make it fast as he will miss the train, the driver showed no concern. I am seriously pissed off with this situation that my brother had to undergo and will definitely take it to higher level. I know the situation which my brother has undergone when he missed the train for Kolkata.And I am just making it very clear that I want all my ola travel money for this ride and also the money which he lost for the train refunded . Confirmed CRN 60438998 Silver Tata indica KA 02 AD 8472 Driver Details: Papanna [protected]