Ola Cabs — Trip cancelled by extremely rude driver

Address:

Bangalore, Karnataka

I had booked the Ola cab to travel to the Bangalore bus stand from my place in Whitefield, CRN number 34152462. The cab was scheduled for 4.30 PM but I did not receive any SMS with the driver details till 4.15 PM. Just 10 min to our scheduled time, we got the driver details. I called him up and he was extremely rude but somehow managed to reach my society. I asked him to come near to my building to which he stopped responding to my calls and told me that I am cancelling your trip, I am taking another booking. We were left in a soup at somehow managed another alternative.
This is extremely callous behaviour depicted by Ola to hire such immature and rude drivers who have no sense of customer service and can leave you as per their whims and fancies.