Ola Cabs — Unethical deduction of money

Address:

Pune, Maharashtra, 411045

My ola account to my surprise was deducted rs.120 whereas i also paid in cash rs.120 for my ola auto ride. Earlier also i had taken an auto ride and the auto driver took cash and my account got deducted. Ola is doing nothing but cheating us off our money. I want a call immediately and i want all my money refunded. Previously rs.50 and today rs.120. Is it not unethical to double charge the customer. I immediately lodged a complaint on their support mail and without communicating with me they sent me a mail asking to rate their support service. What am i supposed to give a feedback for? No service? Every time v ride with ola auto ride becomes nuisance.

Ananya basak (Horribly disappointed customer)