Address: | Mumbai City, Maharashtra, 400078 | Website: | Ola |
I have booked ola prime today 4 june, 2016 around 21:17pm from niar hospital, agripada to perubaug (goregaon-e).
Booking was complete and i got conformation msg that driver ANAND is on the way to your location in a white Swift Dzire MH01BT6748.
Soon i contact him since it was an emergency ..as we were waiting out with patient...
Imagine what your driver respnded."I cannot come, I am tired."(21:20pm)
I requested him saying we have patient with us he said ok.
Then i got a message driver Anand hav arrived( 21:28)...i called him he was not answering my cal...again tried with different no. He off his phone. I was pissed .. i tried to contact ola support bt nt successful .
Clueless wat to do, i again did booking...
Thankfully it was done, gt msg (INDRABhan is on the way to your location in a white Swift Dzire MH48F1889.
1.3 times peak time charge is applicable on this booking) 21:30pm... again nonsense tecnique of charging extra called as peak time charge, apart from this ride was comfortable...
I gt ride and soon gt msg (The total bill for your Ola ride served by ANAND (MH01BT6748) is Rs. 115. Thank you for travelling with us.)at 21:38pm.he cheated and 115 was deducted from my ola money...firsty it was so unprofessional if dont want to come, y he accepted the booking, i requested him so calmly.. and he cheated nt only me bt ola too .coz he show their that i took ride...i wann refund of 115 ... i wan that to face me n be sory about wat he did or else i wil take other action ...ola wil pay for that too. Was this information helpful? |