Ola Cabs — Unprofessional, poor & unreliable service from ola team

Address:	500050
Website:	www.olacabs.com

Very much disappointed with your service for the first time.

I have booked a cab one hour prior to my travel time, though it said my booking was succesful, just before 10 mins of my ride time got a surprising message from ola that "couldn't provide cab for you".

But, as the request from customer care people of ola, i booked another cab using RideNow option which showed ETA as 5mins.


When I called driver, he said he will be reaching me in 15 mins. But even after 15 mins, driver didn't turned up.

He was not lifting call, finally mobile is switch off.

Surprisingly I received an invoice for Rs:53. Saying that thanks fro traveeling with Ola, where i have not taken the ride at all.

This is third time i'm facing the issue.

OLA Team -- If this is a usual issue why are you making us to suffer, instead we wasting time for expecting your cab.

Thanks for your patience to consider our problems.