Address: | Bangalore, Karnataka | Website: | www.olacabs.com |
I have been hiring on Ola Cab for last few months. I must admit that often this turned out to be a horrible experience. The matter has been placed before Ola Cabs verbally for several times. I have 3 experiences today which will prove the point. I had booked thrice today (26th September, 2015). The first two cabs denied duty saying there might be traffic jam. The third one with CRN[protected] accepted it and said might take few minutes extra. After half an hour relapsed and the cab did not turn up, I tried to ringing up. The can did not take call and when I finally booked the Ola Helpline, I was told that the Cab had cancelled the booking. I again lodged a complaint (5616763.)
Should we allow such services to allow the customers to take for granted?
A. Saikia Was this information helpful? |
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