Ola Cabs — Unreasonable hidden charges

Address:

Bangalore, Karnataka

I booked an Ola Cab today ( 21 June, Sunday) afternoon at 2:30 PM to go to Ramkrishna Math from Jakkur. I was very impressed with my past experience with Ola. I booked a minicab (Tata Indica). I was very surprised when I reached the destination. The bill amount was Rs 668 for 22.63 km (Rs 29.51/km). INVOICE NO.93268752 21 Jun, 2015 Ola projects as if it is the cheapest radio taxi service available on earth but I am not aware of any taxi service which charges Rs 30/km for a mini! When I see the break-up of the charges, I am surprised that the surcharges are far more than the actual fare! Isn't it fooling people? I think such harassments to passengers by service providers by must be stopped by stricter rules imposed by the Government.