I took 2 trips on 17th Oct, was charged Rs 100/both sides for Toll but there was No Toll on the way. Have contacted their customer care several times, all they do is raise tickets which takes 2 weeks for resolution as I faced the similar issue back in August too. Also, as per RBI, refund should be processed on Source account but they are not complying with this as they add money in their own Ola wallet. Completely disappointed.
Can someone help me in getting the refund of Rs 200 back to my Source account?
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