Ola — customer care

Maya Abraham

from Bengaluru, Karnataka

Address:	A007 G Floor, Friends Paradise Apts, 3Rd Cross KGF Munireddy Layout, B Narayanapura, Mahadevapura Extension, Opp Sri Sapthagiri Regency Apartments, Bangalore, Karnataka, 560048
Website:	Ola

Y is your customer care not addressing customers issues.. Put yourself in customer shoes.. Wouldn't u brand them as fraud.. Or suspicious of fraud.. When we try to reach out to solve queries and you don't bother to pick call.. Server issue is a lame excuse you always unhesitatingly say.. But i doubt if there s any genuinity in it.. When you do a job.. Do it well.. Be authentic.. Be trustworthy.. Be transparent.. Be genuine.. You cant cheat all the people all the time.. Running away from customer grievances is cowardly.. Invest and strengthen your customer support.. Be prompt and have genuine replies.. Or excuses.. How long will get away with fake promises /excuses..? Being transparent.. Available.. And communicative solves a lot o[censored]nnecessary misunderstanding..

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Mar 02, 2019

Updated by Maya Abraham As a loyal customer I expect that in your Integrity you honor that loyalty by being more Transparent and reachable..it's very annoying when u seek help and the other person is non responsive..with every misplaced trust ..unhonoured loyalty ..sprouts disbelief and skeptical minds.. about trusting people..u will understand only when u put your self in customer shoes..don't disappoint genuine ..loyal customers..is my sincere advise to you as a loyal patron..